Online banking is one of the conveniences of the digital age that has revolutionized lives the most. With just a few clicks, we can check our account balances, send money to recipients worldwide, pay our bills, and do a wide range of tasks that would otherwise consume a lot of our time, both in private and enterprise banking.
But when did online banking start? In this brief overview, we’re delving into the historical background that made online banking possible and tracing its development from its humble beginnings in the ‘80s to its current, omnipresent state.
When was online banking invented? Although banks started using computers to power ATMs and streamline some of their operations in the ‘60s, the development of online banking as we know it started taking shape in the‘80s. This decade saw the inception of telecommunication networks as we know them today, with things like dial-up services slowly becoming a reality for a lot of private clients.
As you might expect, these systems were rather limited at the beginning. They allowed for basic transactions, but the lack of widespread high-speed internet access put a lot of restraint on what was possible and even imaginable.
Picking Up the Pace
In the ‘90s, online banking really started picking up pace, as the internet had become faster and more affordable in the past decade. Moreover, this kind of digital revolution helped traditional banks recognize the potential of online platforms in the banking industry, with Stanford Federal Credit Union becoming the first financial institution to offer clients a digital banking platform in 1994.
This was the most crucial step towards streamlined online banking. The development of online banking platforms marked a significant paradigm shift in the way the average client engaged with their finances. Namely, it was no longer necessary to sacrifice valuable time on most financial activities, and more importantly, a whole range of banking services became available 24/7.
In the 2000s, after online banking had already gained a lot of traction, banks started expanding the available range of online services. It was now possible to manage individual accounts, apply for loans, exchange currencies, and issue electronic statements, which gave customers much more freedom and control of their finances.
The most striking development in the history of online banking, however, was the proliferation and advancement of smartphone technology. As iPhones and various Android devices slowly found their way into everyone’s pockets, so did mobile banking, made possible thanks to a number of mobile apps to manage their finances autonomously, even on the go.
However, it was not all sunshine and rainbows. The rapid shift to digital banking raised a lot of questions, and online security and trust became paramount concerns. Both private and business clients became wary of the potential dangers that came with their sensitive financial information being available online.
To address such concerns, online banking had to change and put a huge emphasis on Internet security. Thus, secure socket layers (SSLs), as well as various encryption and know-your-customer (KYC) protocols, were introduced to safeguard valuable data. What’s more, it became mandatory for financial regulatory bodies to establish clear privacy guidelines to ensure user integrity.
Emerging trends like artificial intelligence (AI) are already leaving a visible mark on the tech industry, and they are undoubtedly going to influence the future of online banking. Some online exchanges and banking platforms rely on blockchain technology even today to facilitate international payments, and we’re starting to see AI chatbots take the role of automated customer support.
If the predictions in regard to the advancements of AI tech come true, online banking stands to see a revolution in security, transparency, and efficiency, and not just on the user’s end. For example, smart blockchain contracts can help us automate all sorts of banking processes, reduce the need for excessive paperwork, and enable more secure transactions. On the other hand, biometric locking systems can help add an additional layer of security, ensuring our data is truly in our hands.
The relatively short but eventful history of online banking is a testament to the transformative power digital (and especially mobile) technology can have in reshaping the financial sector. We have gone a long way from the first ATMs and digital transfer systems of the ‘60s and the ‘80s to the present-day online banking platforms that virtually remove the need for a physical clerk, commercializing financial accessibility and empowering both individual clients and businesses to take control of their own finances.
As we look towards the future of online banking in tandem with emerging AI and blockchain technologies, we can only see continuous innovation on the horizon. Online banking will continue to change with the ever-evolving digital landscape, providing users with an ever more convenient way of managing their funds.